Ye Kyaw Htoo Sein

PMP® ✓

Open to new opportunities in Auckland, NZ

Ye Kyaw Htoo Sein PMP®

IT Project Manager & Software Consultant

15+ years delivering enterprise healthcare & insurance systems across Singapore and New Zealand. Certified PMP®, Scrum Master, and ITIL®.

[email protected] Auckland, New Zealand

Who I am

Professional Summary

IT Project Manager & Software Consultant with 15 years of experience in software development, project delivery, and IT service management.

Proven success leading cross-functional teams, delivering enterprise healthcare and insurance systems, and managing projects up to $1.5M. Currently transitioning into New Zealand's tech sector.

Certified PMP®, Scrum Master, and ITIL®. Skilled in Agile and Waterfall methodologies, stakeholder engagement, and enterprise system integration.

MBA Candidate at Massey University Auckland (2026–2027)

15+

Years of experience

$1.5M

Projects managed

8

Team members led

5

Certifications held

Domain Expertise

Healthcare IT Insurance IT Agile / Scrum ITIL® ITSM Enterprise Integration

Career journey

Professional Experience

Assistant Manager (SE) / Software Consultant

Income Insurance Ltd. · Singapore

Aug 2022 – Mar 2026
  • Acted as Delivery Manager for Java and .NET systems, overseeing quarterly enhancements
  • Led team of 8 (BAs, developers, vendors) across full project lifecycle
  • Collaborated with IT (RPA, Infra, Systems) for solution planning and execution
  • Provided L1/L2 support and incident resolution within SLA timelines
  • Presented new IT initiatives to senior stakeholders
Java .NET Delivery Management Stakeholder Mgmt

Software Engineer / Software Consultant

Ridik Pte. Ltd. (Deployed to Income Insurance) · Singapore

Nov 2021 – Jul 2022
  • Developed CRs for Leads Management System (LMS) and WBIS Agent System
  • Conducted impact analysis and feasibility reports; guided dev team on enhancements
  • Supported SIT, UAT, QA processes before production deployment
  • Handled production data patching, ad-hoc queries, and reporting

Assistant Lead Analyst / Associate Project Manager

IHIS – Integrated Health Information Systems · Singapore

Jul 2019 – Nov 2021
  • Delivered healthcare IT projects worth $1.5M annually
  • Directed vendor management, contract negotiation, and SLA compliance
  • Led functional/technical troubleshooting for hospital systems
  • Improved turnaround time by optimizing vendor support workflows
Healthcare IT Vendor Management SLA Compliance

Senior System Analyst / Senior Software Engineer

Meteorite Informatics (Deployed to Parkway Pantai Group) · Singapore

Sep 2018 – Jun 2019
  • Integrated clinical system data into Singapore's National Electronic Health Record (NEHR)
  • Designed SQL stored procedures, optimized XML reporting, and built ad-hoc reports

Senior Software Engineer / Team Lead

R Systems Pte. Ltd. (Deployed to Income Insurance) · Singapore

Oct 2014 – Aug 2018
  • Delivered enhancements for Lead Management System and agent commission platforms
  • Conducted feasibility analysis, QA/UAT support, and production rollouts

Application Consultant

NCS Pte. Ltd. · Singapore

Feb 2011 – Oct 2014
  • Developed Automated Pharmacy Dispensing System — CIO Asia Award 2014
  • Designed Electronic Meal Ordering System (eMOS) deployed across SGH, NUH, CGH, TTSH, FPH
  • Integrated SAP with hospital systems for 360° customer view
🏆 CIO Asia Award 2014

Capabilities

Technical Skills

Core Proficiencies

Project & Delivery Management95%
Agile / Scrum / Waterfall92%
Stakeholder & Vendor Management90%
C# / .NET / Java85%
SQL / Oracle / SQL Server88%
ITIL® / IT Service Management85%
Data & BI (Looker, Sisense, SSRS)78%

Technologies & Tools

Languages

C#, VB.Net, Java, JavaScript, SQL, PL/SQL

Frameworks

ASP.NET, WCF, ADO.NET, J2EE

Databases

SQL Server, Oracle, MySQL

DevOps / Cloud

AWS, Git, Jenkins, TFS, SVN

BI & Reporting

SSRS, Crystal Reports, Looker, Sisense

Methodologies

Agile, Scrum, Waterfall, SDLC, BA

Credentials

Certifications & Education

🏅

PMP® — Project Management Professional

Project Management Institute

Certified Aug 2025

Professional Scrum Master I

Scrum.org

Certified Feb 2024

🔧

ITIL® Foundation in IT Service Management

AXELOS

Certified Mar 2020

🪟

MCSA & MCSD — Microsoft Certified

Microsoft · HTML5, JavaScript, CSS3 Specialist

2014 – 2016

Education

2026–2027

MBA Candidate

Massey University Auckland, New Zealand

2010–2011

Grad. Diploma in System Analysis

NUS-ISS, Singapore

2007–2008

B.Sc. (Hons) Business Computing & IT

University of Wales

2001–2004

B.A. English

University of Distance Education, Myanmar

Let's connect

Get In Touch

Looking for a seasoned IT Project Manager or Software Consultant in Auckland? I'd love to discuss how I can contribute to your team.

Email

[email protected]

Location

Auckland, NZ 0620

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