What does Ye Kyaw Htoo Sein specialise in?

Ye Kyaw Htoo Sein specialises in IT Project Management and Software Consulting, with over 15 years of experience in enterprise healthcare and insurance systems. He is certified PMP®, Scrum Master (PSM I), and ITIL®.

Is Ye Kyaw Htoo Sein available for work in New Zealand?

Yes. Ye Kyaw Htoo Sein is based in Auckland, New Zealand and is open to new IT Project Manager and Software Consultant opportunities.

What certifications does Ye Kyaw Htoo Sein hold?

Ye Kyaw Htoo Sein holds PMP® (Project Management Professional, 2025), Professional Scrum Master I (PSM I, 2024), ITIL® Foundation (2020), MCSA and MCSD from Microsoft (2014-2016).

Ye Kyaw Htoo Sein | PMP® — IT Project Manager & Software Consultant Auckland

Who I am

About Me

IT Project Manager & Software Consultant with 15 years of enterprise IT experience. Certified PMP®, PSM I, and ITIL®. Passionate about delivering complex systems and genuinely curious about how AI is reshaping project delivery.

Outside of work, I enjoy jogging around the neighbourhood, hitting the gym, and cooking.

15+

Years of experience

$1.5M

Projects managed

8

Team members led

4

Certifications held

🇸🇬 Singapore · 2011 – 2026

15 years in enterprise healthcare & insurance IT

Delivered mission-critical systems across SGH, IMH, Parkway Health, and Income Insurance. Led teams of up to 8, managing projects up to $1.5M across complex integrations and multi-year programmes.

Healthcare IT Insurance IT SGH · IMH · Parkway

↓

🇳🇿 Auckland, New Zealand · 2026 – Now

MBA at Massey University · Open to part-time consulting

Relocated to Auckland and pursuing an MBA (2026–2027). Bringing Singapore enterprise IT experience to NZ organisations. Available for part-time consulting and contracts — up to 25 hrs/week.

MBA Candidate Massey University Available Part-time

Career journey

Professional Experience

Assistant Manager (SE) / Software Consultant

Income Insurance Ltd. · Singapore

Aug 2022 – Mar 2026

▸Acted as Delivery Manager for Java and .NET systems, overseeing bi-weekly enhancement and support releases
▸Led team of 8 (BAs, developers, vendors) across DMS system delivery lifecycle — spanning enhancements, L1/L2 support, and release management
▸Reduced DMS backlog from 100+ overdue tickets to under 50 and improved SLA compliance to ~96% within 6 months
▸Collaborated with IT (RPA, Infra, Systems) for solution planning, impact analysis, and cross-team execution
▸Presented new IT initiatives to senior stakeholders, securing approval for system enhancements and process improvements

Java .NET Delivery Management Stakeholder Mgmt

Software Engineer / Software Consultant

Ridik Pte. Ltd. (Deployed to Income Insurance) · Singapore

Nov 2021 – Jul 2022

▸Developed CRs and supported LMS (Leads Management System) and WBISAgent portal — an agent-facing reporting system for policy and commission data
▸Guided development team in implementing system changes and enhancements, supporting full QA cycle including SIT and UAT
▸Provided L1/L2 production support, troubleshooting incidents and resolving issues within SLA

Assistant Lead Analyst / Associate Project Manager

IHIS – Integrated Health Information Systems · Singapore

Jul 2019 – Nov 2021

▸Delivered multiple healthcare IT projects worth $1.5M annually, primarily for SGH and IMH, with oversight across TTSH, NHC, Ng Teng Fong, KKH, and CGH
▸Directed management of 3 vendors (software, cabling, time attendance) covering contract negotiation, SLA compliance, and performance oversight
▸Led functional and technical troubleshooting for hospital systems, reducing vendor support turnaround time from ~5 days to 2–3 days
▸Managed associate project management responsibilities including project planning, stakeholder coordination, and delivery tracking

Healthcare IT Vendor Management SLA Compliance

Senior System Analyst / Senior Software Engineer

Meteorite Informatics (Deployed to Parkway Pantai Group) · Singapore

Sep 2018 – Jun 2019

▸Led integration of Parkway Pantai's SCM clinical system data into Singapore's National Electronic Health Record (NEHR), ensuring full compliance with MOH data contribution requirements
▸Collaborated with Parkway clinical team, management, and NEHR team to develop SQL stored procedures and provide XML reporting support for accurate and compliant data submission

Senior Software Engineer / Team Lead

R Systems Pte. Ltd. (Deployed to Income Insurance) · Singapore

Oct 2014 – Aug 2018

▸Led a team of 3 engineers delivering 10–12 releases per year for Lead Management System (LMS) and WBISAgent commission platform at Income Insurance
▸Enhanced LMS features including lead distribution, follow-up workflows, and reporting modules to improve agent productivity and sales tracking
▸Conducted feasibility analysis, QA/UAT support, and managed end-to-end production rollouts for each release cycle

Application Consultant

NCS Pte. Ltd. · Singapore

Feb 2011 – Oct 2014

▸Developed Automated Pharmacy Dispensing System for SGH and NHC — recognised with the CIO Asia Award 2014
▸Designed and delivered Electronic Meal Ordering System (eMOS) rolled out across 5 public hospitals: SGH, NUH, CGH, TTSH, and FPH
▸Integrated SAP with C-IVOC (Computerised Integrated View of Customer) at Khoo Teck Puat Hospital (KTPH) — a patient management dashboard giving staff a centralised view from admission to discharge

🏆 CIO Asia Award 2014

What I've delivered

Featured Projects

🏆

CIO Asia Award 2014

Automated Pharmacy Dispensing System

Designed and delivered an automated pharmacy dispensing solution for Singapore's public hospitals. Recognised with the CIO Asia Award 2014 for innovation in healthcare IT.

▸Won CIO Asia Award 2014

▸Delivered under NCS for public healthcare sector

▸Full project lifecycle — design, build, deploy

C#/.NET SQL Server Healthcare IT NCS

🏥

$1.5M / year

Workforce Optimizer — IMH & SGH

Delivered the Workforce Optimizer project for the Institute of Mental Health (IMH) and Singapore General Hospital (SGH) under IHIS. Managed vendor relationships, contract negotiation, SLA compliance, and end-to-end project delivery.

▸Delivered to IMH & SGH — two major public hospitals

▸Directed vendor management & contract negotiation

▸Managed projects worth $1.5M annually

Project Management Vendor Management IHIS Healthcare IT

📊

8+ years

Insurance Distribution Platforms — Income Insurance

Held multiple technical and leadership roles across Income Insurance's core distribution systems over 8+ years — spanning in-house .NET systems, the Leads Management System (LMS), and the Distribution Management System (DMS).

▸LMS — full lead lifecycle: creation, agent distribution, follow-up, sales closure

▸DMS — agent onboarding/offboarding, sales authority, commission calculation & compensation

▸Led team of 8 across L1/L2 support, maintenance, enhancements & releases

.NET / Java SQL Server Agile / ITIL® Jenkins / TFS

Capabilities

Technical Skills

Core Proficiencies

Project & Delivery Management95%

Agile / Scrum / Waterfall92%

Stakeholder & Vendor Management90%

C# / .NET / Java85%

SQL / Oracle / SQL Server88%

ITIL® / IT Service Management85%

Data & BI (Looker, Sisense, SSRS)78%

Technologies & Tools

Languages

C#, VB.Net, Java, JavaScript, SQL, PL/SQL

Frameworks

ASP.NET, WCF, ADO.NET, J2EE

Databases

SQL Server, Oracle, MySQL

DevOps / Cloud

AWS, Git, Jenkins, TFS, SVN

BI & Reporting

SSRS, Crystal Reports, Looker, Sisense

Methodologies

Agile, Scrum, Waterfall, SDLC, BA

AI & Productivity Tools

Claude, ChatGPT, Perplexity, GitHub Copilot

AI-assisted delivery — documentation, planning & workflow automation

Hands-on with AI

AI Experiments

Things I've built and explored with AI — because I believe the best way to understand a tool is to use it.

Built with Claude Interactive

Personal Heroes Learning Framework

An interactive learning framework inspired by two personal leadership heroes — a guide to developing leadership skills through the lens of people who shaped my thinking.

Credentials

Certifications & Education

PMP® — Project Management Professional

Project Management Institute

Certified Aug 2025

Professional Scrum Master I

Scrum.org

Certified Feb 2024

ITIL® Foundation in IT Service Management

AXELOS

Certified Mar 2020

MCSA & MCSD — Microsoft Certified

Microsoft · MCSA 2016 · MCSD 2014

2014 – 2016

Education

2026–2027

In Progress

MBA Candidate

Massey University Auckland, New Zealand

2010–2011

Grad. Diploma in System Analysis

NUS-ISS, Singapore

2007–2008

B.Sc. (Hons) Business Computing & IT

University of Wales

2001–2004

B.A. English

University of Distance Education, Myanmar

Let's connect

Get In Touch

Looking for a seasoned IT Project Manager or Software Consultant in Auckland? I'd love to discuss how I can contribute to your team.

Email

[email protected]

Location

Auckland, NZ 0620

ye-kyaw-htoo-sein

Ye Kyaw Htoo Sein PMP®